Front Desk Coordinator

6 days ago


Cedar Hill, Texas, United States Care Now Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Coordinator to join our team at CareNow. As a Front Desk Coordinator, you will play a critical role in ensuring the smooth operation of our urgent care clinic, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities
  • Monitor patient flow to optimize clinic efficiency and minimize wait times.
  • Assist with daily clinic operations, including opening and closing procedures, and ensure that all financial policies and timekeeping/attendance standards are followed.
  • Supervise and train front desk staff to ensure that they are knowledgeable about and adhere to established practices and standards.
  • Manage individual or team performance, addressing visitor issues or complaints, and providing necessary follow-up training to staff as needed.
  • Create a work schedule for all patient representatives based on clinic needs.
  • Partner with marketing to implement and maintain marketing programs.
  • Prepare for and successfully complete clinic audits, reviews, and surveys.
Requirements
  • 1+ year of experience in a medical office setting.
  • 1+ year of experience in supervising staff is highly desirable.
  • Experience using an EHR system is beneficial.
  • Ability to obtain a BLS Certification within 30 days of start.
  • Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.
About CareNow

CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are committed to staffing our clinics with the most qualified and experienced providers, who are dedicated to improving lives and leading the charge in urgent care medicine.

We offer a wide range of primary and urgent care services for the entire family, and our doctors and medical staff are trained in family practice, emergency medicine, or internal medicine. CareNow is an affiliate of HCA Healthcare, which has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times.



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