Guest Services Supervisor
5 days ago
We are looking for a seasoned professional to fill the role of Guest Services Supervisor at Blue Sky Hospitality Solutions. The right individual will have a proven track record of providing exceptional customer service, managing front desk operations, and leading a team of hospitality professionals.
Key Responsibilities:- Answer the telephone using a positive and clear English language, input messages into the computer, retrieve messages and communicate the content to the guest, and retrieve mail, small packages, and facsimiles for customers as requested.
- Analyze and resolve guest complaints in a fair and efficient manner, utilizing effective communication and problem-solving skills.
- Collaborate with other departments to ensure seamless delivery of hotel services, maintain high levels of productivity, and achieve exceptional customer satisfaction ratings.
The ideal candidate will have a minimum of two years of experience in a front desk or supervisory role, a strong understanding of hospitality management principles, and excellent communication and interpersonal skills.
-
Guest Services Supervisor
6 days ago
Williamsburg, Virginia, United States Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
-
Guest Services Supervisor
7 days ago
Williamsburg, Virginia, United States Wyndham Destinations Full timeWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...
-
Guest Services Supervisor
7 days ago
Williamsburg, Virginia, United States Travel + Leisure Full timeWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...
-
Guest Services Supervisor Role
7 days ago
Williamsburg, Virginia, United States Great Wolf Resorts Full timeAt Great Wolf Lodge, we're looking for a skilled Guest Services Supervisor to join our team. As a key member of our front desk operations, you'll be responsible for ensuring seamless guest experiences and executing daily lodge safety and service standards.The successful candidate will have a proven track record in customer service, conflict resolution, and...
-
Guest Service Director
7 days ago
Williamsburg, Virginia, United States Travel + Leisure Full timeWe are looking for a highly skilled Guest Services Supervisor to join our team at Travel + Leisure Co. As a key member of our operations team, you will be responsible for leading the daily operation of guest service shifts and ensuring that our guests receive exceptional service every time they interact with us.About the RoleLead the daily operation of guest...
-
Guest Service Manager
3 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeWho We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's...
-
Williamsburg, Virginia, United States Navy Exchange Full timeTitle: YORKTOWN (NAVY GATEWAY INNS AND SUITES) GUEST SERVICE REPRESENTATIVE I Location: United States-Virginia-Williamsburg Job Number: 250000U3 Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving...
-
Guest Services Team Lead
7 days ago
Williamsburg, Virginia, United States Great Wolf Resorts Full timeAbout Great Wolf ResortsGreat Wolf Resorts is a leading family entertainment company with over 20 years of experience in creating unforgettable experiences for families. Our resorts offer an array of amenities and activities that cater to all ages, making us the perfect destination for family vacations.Job SummaryWe are seeking a highly motivated and...
-
Guest Services/Male Locker Rooms Attendant
4 weeks ago
Williamsburg, Virginia, United States Crescent Services Full timeFrom the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guests homes, food and beverage outlets,...
-
Guest Service Agent
3 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Part timeOverview: To establish and provide excellent guest service, registering and greeting guests at point of check-in and throughout their stay, while processing payments and posting charges to guest accounts. Responsibilities: Maintain positive guest relations at all times. Follow all policy, procedures and service standards. Register guests while receiving and...
-
Guest Service Agent
4 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeOverview: To establish and provide excellent guest service, registering and greeting guests at point of check-in and throughout their stay, while processing payments and posting charges to guest accounts. Responsibilities: Maintain positive guest relations at all times. Follow all policy, procedures and service standards. Register guests while receiving and...
-
Guest Service Agent
1 week ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeOverview: To establish and provide excellent guest service, registering and greeting guests at point of check-in and throughout their stay, while processing payments and posting charges to guest accounts. Responsibilities: Maintain positive guest relations at all times. Follow all policy, procedures and service standards. Register guests while receiving and...
-
Guest Services Specialist
6 days ago
Williamsburg, Virginia, United States Virginia Department of Human Resource Management Full timeGuest Services Specialist Job Description: The Guest Services Specialist role involves delivering exceptional guest experiences by handling various tasks in support of gift shop operations. This part-time position requires flexibility to work at both Jamestown Settlement and the American Revolution Museum at Yorktown.Responsibilities:Receiving and stocking...
-
Guest Services Coordinator
5 days ago
Williamsburg, Virginia, United States Colonial Williamsburg Full timeEnsure high quality and consistency of guest service as per Hotel's standards Communicate with guests before, during and after their stay, using a variety of operating systems Keep accurate records of guest information and requests Ensure inventory management is consistently monitored Follow proper procedural policies and procedures Ensure cleanliness...
-
Guest Relations Manager
12 minutes ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeRequirements and QualificationsPrevious experience in food service or restaurant work, preferably in a five-star environment.Familiarity with open table systems and host/hostess procedures.Excellent public contact skills, able to interact effectively with guests, employees, and supervisors.
-
Guest Service Representative
41 minutes ago
Williamsburg, Virginia, United States Westgate Resorts Full timeCompany OverviewWestgate Resorts provides a diverse range of vacation experiences for families across the country. With resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona, we offer affordable options for every family's needs.Job DescriptionWe are seeking a Guest Service Representative to join our team. This role is responsible...
-
Hospitality and Guest Services Specialist
5 days ago
Williamsburg, Virginia, United States Blue Sky Hospitality Solutions Full timeAbout the RoleThe Front Desk Agent position is ideal for individuals who are passionate about delivering exceptional customer experiences. As a member of our front desk team, you will have the opportunity to make a lasting impression on our guests and contribute to the success of our hotel.Main Responsibilities:Provide Exceptional Customer Service: Assist...
-
Guest Experience Specialist
6 days ago
Williamsburg, Virginia, United States United Parks & Resorts Inc Full timeJob DescriptionWe are seeking a highly skilled and motivated individual to join our operations team as an Operations Support Clerk. In this role, you will be responsible for:Ensuring a safe environment for all employees, guests, and animals within the parkMaintaining compliance with state/federal regulations, park policies, and department proceduresProviding...
-
In House Guest Service Rep
2 weeks ago
Williamsburg, Virginia, United States Westgate Resorts & Spa Full timeGuest Service, Guest, Service, Retail, Hotel
-
Front Desk Supervisor
7 days ago
Williamsburg, Virginia, United States Wyndham Destinations Full timeDelivering Exceptional Guest ExperiencesWe're Wyndham Destinations, a global leader in vacation ownership and travel membership. Our team members are passionate about delivering exceptional guest experiences and creating lasting memories. As a Guest Services Supervisor, you'll play a key role in achieving this goal by leading the daily operation of guest...