Hospitality and Guest Services Specialist
5 days ago
The Front Desk Agent position is ideal for individuals who are passionate about delivering exceptional customer experiences. As a member of our front desk team, you will have the opportunity to make a lasting impression on our guests and contribute to the success of our hotel.
Main Responsibilities:- Provide Exceptional Customer Service: Assist guests efficiently and courteously at all times, responding to their needs and resolving any issues that may arise.
- Maintain High Service Standards: Ensure a high level of service and hospitality is maintained throughout their stay, exceeding guest expectations.
- Manage Guest Concerns: Promptly address guest concerns or issues, taking proactive steps to resolve them in a timely manner.
- Cash Handling and Processing: Process guest charges, collect payments, and follow cash handling procedures as required.
- Guest Communication: Stay informed about hotel activities, promotions, and events, sharing this information with guests as needed.
- Team Collaboration: Communicate effectively with other departments and management regarding guest comments and concerns.
- Safety and Security: Familiarize yourself with hotel safety and emergency procedures, taking necessary steps to maintain a secure environment for guests and staff.
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Guest Services Supervisor
5 days ago
Williamsburg, Virginia, United States Blue Sky Hospitality Solutions Full timeWe are looking for a seasoned professional to fill the role of Guest Services Supervisor at Blue Sky Hospitality Solutions. The right individual will have a proven track record of providing exceptional customer service, managing front desk operations, and leading a team of hospitality professionals.Key Responsibilities:Answer the telephone using a positive...
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Guest Services Specialist
6 days ago
Williamsburg, Virginia, United States Virginia Department of Human Resource Management Full timeGuest Services Specialist Job Description: The Guest Services Specialist role involves delivering exceptional guest experiences by handling various tasks in support of gift shop operations. This part-time position requires flexibility to work at both Jamestown Settlement and the American Revolution Museum at Yorktown.Responsibilities:Receiving and stocking...
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Guest Services Supervisor
6 days ago
Williamsburg, Virginia, United States Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
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Guest Services Supervisor
7 days ago
Williamsburg, Virginia, United States Wyndham Destinations Full timeWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...
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Guest Services Supervisor
7 days ago
Williamsburg, Virginia, United States Travel + Leisure Full timeWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...
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Guest Services Coordinator
5 days ago
Williamsburg, Virginia, United States Colonial Williamsburg Full timeEnsure high quality and consistency of guest service as per Hotel's standards Communicate with guests before, during and after their stay, using a variety of operating systems Keep accurate records of guest information and requests Ensure inventory management is consistently monitored Follow proper procedural policies and procedures Ensure cleanliness...
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Guest Service Representative
41 minutes ago
Williamsburg, Virginia, United States Westgate Resorts Full timeCompany OverviewWestgate Resorts provides a diverse range of vacation experiences for families across the country. With resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona, we offer affordable options for every family's needs.Job DescriptionWe are seeking a Guest Service Representative to join our team. This role is responsible...
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Customer Service Ambassador
23 minutes ago
Williamsburg, Virginia, United States Blue Sky Hospitality Solutions Full timeAt Blue Sky Hospitality Solutions, we are committed to delivering exceptional hospitality experiences for our guests. As a Front Desk Agent, you will be the first point of contact for our guests and play a critical role in shaping their experience.About the RoleThe Front Desk Agent is responsible for providing efficient, courteous, and professional...
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Guest Service Manager
3 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeWho We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's...
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Guest Service Director
7 days ago
Williamsburg, Virginia, United States Travel + Leisure Full timeWe are looking for a highly skilled Guest Services Supervisor to join our team at Travel + Leisure Co. As a key member of our operations team, you will be responsible for leading the daily operation of guest service shifts and ensuring that our guests receive exceptional service every time they interact with us.About the RoleLead the daily operation of guest...
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Hotel Customer Service Representative
5 days ago
Williamsburg, Virginia, United States Blue Sky Hospitality Solutions Full timeJob DescriptionWe are seeking a highly skilled Front Desk Agent to join our team at Blue Sky Hospitality Solutions. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Provide efficient and courteous assistance to...
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Guest Services/Male Locker Rooms Attendant
4 weeks ago
Williamsburg, Virginia, United States Crescent Services Full timeFrom the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guests homes, food and beverage outlets,...
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Guest Service Agent
3 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Part timeOverview: To establish and provide excellent guest service, registering and greeting guests at point of check-in and throughout their stay, while processing payments and posting charges to guest accounts. Responsibilities: Maintain positive guest relations at all times. Follow all policy, procedures and service standards. Register guests while receiving and...
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Guest Service Agent
4 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeOverview: To establish and provide excellent guest service, registering and greeting guests at point of check-in and throughout their stay, while processing payments and posting charges to guest accounts. Responsibilities: Maintain positive guest relations at all times. Follow all policy, procedures and service standards. Register guests while receiving and...
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Guest Service Agent
1 week ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeOverview: To establish and provide excellent guest service, registering and greeting guests at point of check-in and throughout their stay, while processing payments and posting charges to guest accounts. Responsibilities: Maintain positive guest relations at all times. Follow all policy, procedures and service standards. Register guests while receiving and...
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Hospitality Expert
2 days ago
Williamsburg, Virginia, United States Blue Sky Hospitality Solutions Full timeJob DescriptionWe are seeking a highly skilled Front Desk Agent to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include assisting guests with check-in/check-out procedures, responding to their inquiries, and addressing any concerns they may...
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Guest Services/Male Locker Rooms Attendant
4 weeks ago
Williamsburg, Virginia, United States Crescent Hotels and Resorts Full time**Description** From the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guests homes, food and beverage...
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In House Guest Service Rep
2 weeks ago
Williamsburg, Virginia, United States Westgate Resorts & Spa Full timeGuest Service, Guest, Service, Retail, Hotel
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Guest Service Manager
3 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeResponsibilities Include: Oversee the daily operations of the dining room and lounge. Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls. Monitor and control payroll and labor costs. Enhance revenue opportunities. Maintain the quality of guest service in the dining...
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Guest Experience Coordinator
2 days ago
Williamsburg, Virginia, United States Blue Sky Hospitality Solutions Full timeBenefitsIn addition to competitive compensation, we offer a comprehensive benefits package that includes health insurance, paid time off, and opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.