Part-Time Customer Service Associate

1 week ago


Bloomington, Indiana, United States Royal South Toyota Mazda Volvo Full time

At Royal South Toyota Mazda Volvo, every team member plays a vital role in our ongoing success. As a family-owned and operated business for over five decades, we take immense pride in our established reputation. Our dynamic growth and energetic workplace create an excellent environment for employees. We believe that satisfied employees lead to satisfied customers, and we appreciate those who are dedicated and driven.

This is a part-time role that may require availability on weekends.

KEY RESPONSIBILITIES:

  • Utilize the dealership's computer system to accurately calculate customer invoices.
  • Maintain a friendly, professional, and efficient demeanor while interacting with customers and colleagues.
  • Process payments from customers, including cash, checks, and credit cards, ensuring accurate recording on the repair order or counter ticket.
  • Address customer concerns with professionalism and direct them to the appropriate personnel for further assistance when necessary.
QUALIFICATIONS:
  • Exceptional interpersonal abilities.
  • Prior experience in customer service is essential.
  • Professional appearance is required.
  • Strong communication and organizational skills.
  • Proficiency in Microsoft Office applications.
  • Capability to manage multiple tasks effectively while engaging with customers, vendors, and team members.
  • Willingness to undergo a drug screening and background investigation.
  • Availability for flexible scheduling, including weekends.


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