Telehealth Triage Nurse Specialist

7 days ago


Fort Wayne, Indiana, United States DeKalb Health Full time

Job Summary:

This role offers a unique opportunity to work in telehealth triage nursing, providing critical care services to patients over the phone or video. As a registered nurse with a compact license, you will be responsible for managing symptom-based encounters, reducing unnecessary visits to physicians and emergency rooms, and promoting self-care.

Duties and Responsibilities:

  • Accept telephone calls from patients with varying levels of acuity and types of medical concerns
  • Promote clear and coherent verbal communication following an appropriate line of questioning
  • Utilize electronic medical records to access patient records, review possible conditions, and facilitate next steps
  • Provide clear health information, assistance with medication refills, and thorough patient education
  • Evaluate patient concerns, determine if emergency care is needed, and recommend next steps

Requirements:

  • Graduate of a School of Nursing, BSN preferred
  • Current, active RN license and compact license or eligibility to apply for the Nurse Licensure Compact
  • Minimum five years' experience as a registered nurse, preferably in emergency department or telephone triage
  • Excellent verbal communication skills, crisis intervention skills, and ability to remain calm in high-stress situations

Salary and Benefits:

The estimated salary for this position is $65,000 - $90,000 per year, depending on experience and location. DeKalb Health offers competitive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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