Telehealth Triage Nurse Specialist
7 days ago
Job Summary:
This role offers a unique opportunity to work in telehealth triage nursing, providing critical care services to patients over the phone or video. As a registered nurse with a compact license, you will be responsible for managing symptom-based encounters, reducing unnecessary visits to physicians and emergency rooms, and promoting self-care.
Duties and Responsibilities:
- Accept telephone calls from patients with varying levels of acuity and types of medical concerns
- Promote clear and coherent verbal communication following an appropriate line of questioning
- Utilize electronic medical records to access patient records, review possible conditions, and facilitate next steps
- Provide clear health information, assistance with medication refills, and thorough patient education
- Evaluate patient concerns, determine if emergency care is needed, and recommend next steps
Requirements:
- Graduate of a School of Nursing, BSN preferred
- Current, active RN license and compact license or eligibility to apply for the Nurse Licensure Compact
- Minimum five years' experience as a registered nurse, preferably in emergency department or telephone triage
- Excellent verbal communication skills, crisis intervention skills, and ability to remain calm in high-stress situations
Salary and Benefits:
The estimated salary for this position is $65,000 - $90,000 per year, depending on experience and location. DeKalb Health offers competitive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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