Healthcare Professional for Telehealth Triage

5 days ago


Fort Wayne, Indiana, United States DeKalb Health Full time

DeKalb Health is seeking a skilled Healthcare Professional to join our team as a Telehealth Triage Nurse. This rewarding role involves providing exceptional patient care through telephone and video consultations, utilizing evidence-based triage protocols to ensure the best possible outcomes.

About the Role

In this position, you will be responsible for managing symptom-based encounters with patients, decreasing unnecessary visits to physicians, APP's, and the emergency room, and providing information for self-care. You will utilize your excellent communication and information-gathering skills to determine the best course of action for the patient, with appropriate disposition.

This role requires strong assessment skills and excellent clinical judgment, as well as the ability to remain calm in high-stress situations. You will also need to demonstrate superior verbal communication skills, ability to communicate in a clear, concise, courteous, and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation, and pronunciation.

The ideal candidate will have a minimum of five years' experience as a registered nurse, with previous emergency department or telephone triage experience desired. A current, active RN license and compact license are required. You must also be able to type 40 wpm with 98% accuracy and document precisely in a concise manner.

We offer a competitive salary of $63,000 - $90,000 per year, depending on experience, as well as opportunities for professional growth and development. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, please consider joining our team as a Telehealth Triage Nurse at DeKalb Health.



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