Senior Loan Processing Specialist

2 weeks ago


Los Angeles, California, United States Premier America Credit Union Full time
Job Overview

Position Title: Senior Loan Processing Specialist

At Premier America Credit Union, we are dedicated to supporting our members in achieving their financial aspirations. Our Core Purpose revolves around providing exceptional service while upholding our values of accountability, respect, and community engagement. Join our team and contribute to our mission of fostering growth and excellence.

Role Summary:

The Senior Loan Processing Specialist plays a crucial role in addressing inquiries via phone or email, particularly concerning intricate loan files and escalated matters. This position is pivotal in delivering high-quality customer service to our esteemed Borrowers, General Agents, and Brokers.

Key Responsibilities:

  • Monitor daily alerts from Bridger to ensure compliance with Customer Identification Procedures (CIP).
  • Update Notices of Financed Premium (NOFP) as they are received and report any discrepancies to the respective Agent.
  • Review the check holding log and verify the reasons for any checks being held for funding.
  • Process commercial, personal, and additional premium loans efficiently.
  • Stay informed about trends and developments in the financial sector.
  • Participate in seminars and professional conferences as required.
  • Take ownership of processing and funding commercial, personal, and additional premium loans.
  • Ensure timely disbursement of funds and confirm that payments are sent to the correct recipients.
  • Complete special projects as assigned by management.

Qualifications:

  • Minimum of one (1) to three (3) years of relevant experience.
  • High school diploma or GED is required.
  • Excellent verbal and written communication skills.
  • Strong ability to prioritize tasks in a fast-paced environment.
  • Analytical capabilities to resolve complex issues.
  • Ability to perform well under pressure.
  • Basic mathematical proficiency.
  • Proficient in PC applications, including Word, Excel, and Microsoft Office.

Premier America Credit Union is committed to providing equal employment opportunities to all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Compensation:

The pay range for this position is: $22-$27/hour.

Benefits:

Our team members enjoy a comprehensive benefits package, including:

  • Competitive salary
  • Subsidized healthcare options, including medical, dental, and vision coverage
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Company-paid life and accidental death & dismemberment insurance
  • Loan discounts for members
  • Paid vacation, holidays, and sick leave
  • 401(k) retirement savings plan with a 6% employer match
  • Educational assistance programs and more.

About Premier America:

Founded in 1957, Premier America is one of the largest credit unions in the nation, serving over 100,000 members with more than $3 billion in assets. Our mission is to meet the financial needs of our members, who are also our owners. With a robust branch network and access to thousands of surcharge-free ATMs, we provide a wide range of financial services to individuals and families in our communities.

As a credit union, we are committed to creating better financial solutions through collaboration and member engagement, ensuring that we make a meaningful impact in the lives of those we serve.



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