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Loan Origination Specialist

2 months ago


Los Angeles, California, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled Loan Origination Specialist to join our team at TEKsystems. As a key member of our Mortgage Fulfillment Division, you will play a critical role in guiding consumers through the loan origination process.

Key Responsibilities
  • Manage a pipeline of up to 75 loans, ensuring timely and accurate processing
  • Effectively communicate with consumers, Pennymac employees, and authorized third parties to resolve inquiries and issues
  • Perform routine data entry and validation tasks, maintaining high levels of accuracy and attention to detail
  • Monitor work queues and intervene as needed to ensure efficient processing and issue resolution
  • Collaborate with multiple departments to expedite processing and resolve complex issues
  • Conduct preliminary research to accurately resolve and respond to customer inquiries
  • Meet outlined production and quality standards, adhering to established policies and procedures
Requirements
  • Mortgage and/or financial services call center experience is a plus
  • Bilingual Spanish is a plus (not required)
  • General understanding of applicable Federal, State, and Local mortgage regulations is a plus
  • Strong attention to detail, ability to work independently, and excellent critical thinking and problem-solving skills
  • Effective time management skills, capable communicator, and strong negotiation skills
  • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
About TEKsystems

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.