Utility Account Specialist

5 days ago


Las Vegas, Nevada, United States PrideStaff - Las Vegas Full time
Job Description

PrideStaff - Las Vegas is seeking a skilled Utility Account Specialist to join our team. As a specialist in utility account management, you will be responsible for handling customer inquiries, processing transactions, and maintaining accurate records.

About the Role

This role requires excellent organizational and communication skills, as well as the ability to work effectively in a fast-paced environment. You will be interacting with customers on a daily basis, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Process customer inquiries, respond to emails, and provide accurate information
  • Maintain accurate records, perform data entry, and update customer information as needed
  • Handle customer complaints, resolve issues, and provide solutions
  • Collaborate with colleagues, contribute to team goals, and work effectively in a team environment
Requirements

A high school diploma or equivalent is required, and prior experience in customer service or a related field is preferred. You should possess excellent communication skills, both verbal and written, and be able to work well under pressure.

What We Offer

We offer a competitive salary ($55,000-$70,000 per year) and a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Our company culture values teamwork, integrity, and excellence, and we are committed to helping our employees grow professionally and personally.

Estimated Salary: $62,500 per year



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