Senior Hospitality Manager

7 days ago


Burbank, California, United States Castaway Full time

We are seeking an experienced Senior Restaurant Manager to join our Castaway team in Burbank, California. As a seasoned professional in the hospitality industry, you will be responsible for leading front-of-house operations, ensuring exceptional guest service, and driving business growth.

The ideal candidate will have at least 4 years of experience in high-volume, upscale settings, with a proven track record of delivering exceptional results. You will be expected to lead and develop a team of service staff, collaborate with the kitchen staff, and implement effective systems and processes to drive sales growth and improve operational efficiency.

The estimated salary for this position is $88,000 - $103,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and opportunities for growth and advancement.

Essential Duties:

  • Oversee front-of-house operations, including supervising service staff and managing guest interactions
  • Collaborate with the kitchen staff to ensure seamless food delivery and high-quality service
  • Develop and implement strategies to drive sales growth and improve operational efficiency
  • Maintain a clean and organized dining room, ensuring exceptional aesthetics and ambiance
  • Respond to customer complaints and concerns, resolving issues promptly and professionally


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