Hospitality Support Specialist

3 weeks ago


Burbank, California, United States StepStone Hospitality Inc. Full time
Job Description

We are looking for a dedicated and results-driven Hospitality Support Specialist to join our team at StepStone Hospitality Inc.

This role requires a high level of organization, effective communication, and problem-solving skills. You will work closely with our front desk team to manage hotel operations, respond to guest inquiries, and ensure seamless check-in/check-out processes.

Key Responsibilities
  1. Registration, room assignment, and key distribution for guests
  2. Sort and track incoming mail and messages
  3. Transmit and receive messages via all communication channels
  4. Answer inquiries related to hotel services, registration, and directions

A successful candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a team environment.



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