Full Time Department Leader

1 week ago


Newark, New Jersey, United States The Michaels Companies, Inc. Full time
Job Summary

The Michaels Companies, Inc. is seeking a highly skilled and experienced Department Manager to lead our team in providing exceptional customer service and driving sales growth.

Key Responsibilities:
  • Lead and support inventory management and merchandising standards and maintenance.
  • Plan for and provide a well-merchandised and in-stock store for the customer to shop.
  • Help customers shop and find what they are looking for.
  • Deliver friendly customer service.
Major Activities:
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
  • Develop and coach the team selling behaviors.
  • Lead the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
  • Achieve KPI's and manage the framing team to achieve their role KPI's.
  • Review sales and production workload and build plans and sales floor time for networking.
Additional Responsibilities:
  • Manage and execute the inventory management processes as assigned.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
  • Support with Talent Development activities.
  • Participate in Performance Mgmt. activities of your team.
Requirements:
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
About The Michaels Companies, Inc.

The Michaels Companies, Inc. is a leading creative destination in North America, operating over 1,290 stores in 49 states and Canada and online. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

We are committed to the full inclusion of all qualified individuals and will assure that people with disabilities are provided reasonable accommodations.



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