Merchandising Lead

4 hours ago

Fayetteville, North Carolina, United States Sam's Club Full time
Job Summary

As a Merchandising Lead at Sam's Club, you will be responsible for providing exceptional member service by identifying member needs, providing guidance and support, and promoting the company's products and services. You will also assist management with supervising associates, training, and developing their skills to ensure member complaints and issues are resolved according to company guidelines.

Key Responsibilities
  • Provide member service by acknowledging members, identifying their needs, and providing guidance and support.
  • Assist management with supervising associates, training, and developing their skills.
  • Ensure member complaints and issues are resolved according to company guidelines.
  • Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility.
  • Maintain safety of facility by conducting safety sweeps, following procedures for forklift spotting and handling, and disposing of hazardous materials.
  • Ensure maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures.
  • Monitor food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed.
  • Oversee the picking and staging of club pick up orders throughout the day.
  • Develop, communicate, and implement processes and practices to meet business needs.
  • Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity.
  • Lead and participate in teams by using and sharing resources, information, and tools.
Requirements
  • Must be 18 years of age or older.
  • 6 months retail experience AND 6 months customer service experience.
Preferred Qualifications
  • Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Benefits

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Benefits include health, financial, paid time off, and other benefits.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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