Mobile Department Lead

2 weeks ago

Fayetteville, North Carolina, United States MarketSource Full time
Job Title: Mobile Department Lead

MarketSource, an Allegis Group Company, is seeking a highly motivated and experienced Mobile Department Lead to join our team. As a Mobile Department Lead, you will play a crucial role in driving sales productivity and customer satisfaction within our partner's retail locations.

Key Responsibilities:
  • Drive sales productivity and customer satisfaction within Client's retail locations on various products and services to customers
  • Engage in side-by-side selling with retail associates
  • Grow the retailer's sales performance and other key metrics through sales, training, and marketing promotions
  • Train new team members
  • Help team members improve their skills and product knowledge
  • Manage in-store promotions, and coordinate with appropriate personnel
  • Schedule and manage sales demo events in retail location, ensuring that demo equipment is collected and returned as directed at the end of the event
  • Position Client's value by creating best-in-class customer experiences
  • Assist District Manager in communication of key initiatives. Acts as a conduit for inclusive and efficient district-wide communication
  • Represent Client and MarketSource in a professional manner at all times
  • Develop and manage positive business relationships with retail store leadership and employees
  • Communicate progress and opportunities with District Manager and client leadership
  • Meet regularly with store leadership including store visits
  • Serve as a point-of-contact for business consultation
  • Serve as a point of escalation for questions or issues including individual guest issues
  • Partner with store leadership, ensuring correct product mix and quantities, including but not limited to:
  • Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance;
  • Increasing visibility of retailer's products and services;
  • Restocking merchandise as needed and allowed
Requirements:
  • High School Diploma or equivalent (G.E.D.) required
  • 2+ years training, sales, retail management or related experience required
  • Prior wireless or electronics retail management preferred
  • Proficiency with technology - data gathering and basic computer use
What We Offer:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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