Customer Experience Ambassador

6 days ago


Bloomington, Indiana, United States Planet Fitness - Glow Brands Full time
Planet Fitness - Glow Brands is seeking a talented individual to fill the role of Member Services Representative. As a key member of our team, you will be responsible for creating a positive and welcoming atmosphere for our members. If you have a passion for fitness and customer service, we want to hear from you

We are committed to providing our employees with opportunities for growth and development. As a Member Services Representative, you will be part of a dynamic team that values teamwork and camaraderie. Our company culture emphasizes respect, empathy, and open communication.

You will be responsible for greeting and checking-in members, handling phone support, managing front desk activities, and responding to member questions and concerns. To succeed in this role, you should possess excellent communication and problem-solving skills. Basic computer proficiency is also essential, as you will be using various software applications to perform your duties.

A customer service background is preferred, but not required. What's most important is that you share our passion for fitness and health. If you're a team player who thrives in a fast-paced environment, we encourage you to apply.

Benefits include a competitive salary (estimated $25,000 - $35,000 per year), 401(k) plan, 401(k) matching, bonus structure, employee discounts, flexible schedule, opportunities for advancement, training & development, and wellness resources.

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