Customer Relations Ambassador
5 days ago
We are seeking a driven Customer Relations Ambassador to join our team at Next Play Solutions in the Charlotte area. As a top-rated sales and marketing agency, we take pride in representing top global brands across various industries.
In this role, you will be responsible for presenting clients' products and services directly to consumers in a confident and compelling manner to drive sales. You will build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions.
What You Will Do:
- Present clients' products and services to consumers in a confident and compelling manner.
- Build strong relationships with customers throughout the sales process.
- Input customer information, order details, and sales contracts into our POS system.
- Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions.
- Attend virtual and onsite training sessions alongside fellow Customer Relations Ambassadors to hone in on customer service and sales techniques.
Requirements:
- A high school diploma or GED is required.
- 0-2 years' experience in customer service, retail sales, hospitality, or a related field.
- Strong public speaking skills and the ability to confidently interact with customers, clients, and teammates.
- A solution-oriented mindset and resilience in overcoming challenges.
- Exceptional time management and organizational skills.
- The ability to work flexible hours including evenings and weekends as needed.
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience. In addition to a comprehensive benefits package, we provide opportunities for professional growth and development through ongoing training and mentorship programs.
About Us:
Next Play Solutions is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to fostering a positive and collaborative work atmosphere that supports collaboration and mutual growth.
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