Eligibility Specialist
2 days ago
Health Advocates is seeking a skilled Eligibility Worker to join our team. As an Eligibility Worker, you will play a critical role in helping patients qualify for governmental benefits, such as Medi-Cal, VOC, SSI/SSDI, and TPL. Your responsibilities will include telephone or bedside screening, completing and submitting applications to county offices, and following up with patients and county workers to ensure successful case completion.
Key Responsibilities:
- Qualify patients for governmental benefits within established guidelines
- Complete and submit applications to county offices
- Follow up with patients and county workers to ensure successful case completion
- Update information in hospital computer database
- Participate in weekly hospital meetings to provide case updates and support other client sites as needed
Requirements:
- High school diploma or GED equivalent required
- 1-2 years of experience in customer service and/or office experience
- Ability to read, speak, and write fluently in English and Spanish (preferred)
- Chinese speaking preferred
- Basic office skills and computer literacy required
- Ability to adapt and manage change in a fast-paced environment
- Must be able to type 30 wpm
Benefits:
- Comprehensive benefits package, including healthcare and insurance benefits, retirement benefits, and employee discounts
- Opportunity to work with a dynamic and compassionate team
- Professional development and growth opportunities
About Us:
Health Advocates is a leading provider of eligibility and recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources to minimize uncompensated care and provide better outcomes for our clients and patients.
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