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Program Eligibility Specialist

1 month ago

San Luis Obispo, California, United States Community Action Partnership of San Luis Obispo Full time
Job Title: Program Eligibility Specialist

Community Action Partnership of San Luis Obispo is seeking a highly skilled and detail-oriented Program Eligibility Specialist to join our team. As a Program Eligibility Specialist, you will play a critical role in determining initial and continued eligibility for state and federally funded programs.

Key Responsibilities:
  • Conduct face-to-face and phone interviews with applicants to determine eligibility
  • Process verification needs and eligibility requests from parents
  • Prepare childcare contracts, send Notice of Action, and Requests for Eligibility Verification
  • Maintain files and ensure required documentation is on file
  • Communicate information promptly to staff regarding enrollment changes, child placement changes, legal issues, etc.
  • Attend internal and external meetings as approved and assigned for the purpose of family eligibility
  • Review and provide feedback and technical assistance for waitlist applications
  • Perform specific mathematical computations related to eligibility
  • Enter data into approved software programs
  • Maintain current data for assigned caseload and providers
  • File and maintain documents in physical and electronic filing systems
Requirements:
  • High school diploma required; two years of education and/or experience in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field, and one year of work experience in client casework and/or client eligibility setting
  • Ability to work accurately with numbers and maintain confidentiality
  • Excellent interpersonal and communication skills
  • Ability to work with minimum supervision and be organized, self-motivated
Preferred Qualifications:
  • Associate's Degree preferred for Level I
  • Bachelor's Degree preferred for Level II
Work Environment:

This position requires working indoors in a temperature-controlled environment with some exposure to copier and printer chemicals/fumes.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Travel:

This position requires flexibility to work out of different offices and work flexible schedules, including occasional evenings and/or weekends, as needed.

License & Certifications:

Must have dependable, insured transportation and a valid CA driver's license with an acceptable driving record.

Additional Eligibility Qualifications:
  • Must be at least 18 years of age by date of hire
  • Must submit proof of current vaccination status for measles, pertussis, and influenza
  • Must comply with the CAPSLO COVID-19 Vaccination Policy
  • Must complete a health screening physical within 30 days prior to employment and a current TB skin test/Chest X-Ray
  • Employment is contingent upon meeting all job requirements and background requirements