Loss Control Consultant

2 months ago

Lansing, Michigan, United States Auto-Owners Insurance Full time
About the Role

We are seeking a highly skilled Loss Control Consultant to join our team at Auto-Owners Insurance. As a Loss Control Consultant, you will play a critical role in helping our commercial policyholders minimize their risk exposure and improve their overall loss ratios.

Key Responsibilities
  • Deliver High-Quality Risk Evaluations: Conduct thorough risk evaluations and loss analyses to identify potential exposures and controls related to Workers Compensation, Property, Inland Marine, Umbrella, Builders Risk, Products/Completed Operations, Commercial Auto, Garage Liability/Dealers Blanket, and General Liability.
  • Collaborate with Internal and External Stakeholders: Work closely with internal associates, departments, and agency partners to provide effective risk improvement consultations and deliver collaborative, consultative-based Loss Control services that provide value and solutions to policyholders.
  • Conduct On-Site Visits and Complete Comprehensive Survey Reports: Conduct on-site visits of existing and prospective policyholders to evaluate operations, exposures, and controls, and provide an overall assessment for adequate risk selection, pricing, and application of techniques for profitable Underwriting results.
  • Provide Value-Based Correspondence and Recommendations: Complete value-based correspondence to summarize visit activities, including solutions-based discussion and development of meaningful recommendations to minimize policyholder exposure to loss.
  • Act as a Technical Resource: Serve as a technical resource for Underwriters, other internal departments, agency partners, and policyholders, assisting with identifying exposures and implementing effective controls to minimize risk.
  • Provide Value-Added Services: Offer value-added services to assist in overall policyholder risk reduction strategies, including effective safety culture implementation, risk identification, program development assistance, safety training, resource assistance, and loss analysis evaluation.
  • Market Loss Control Department and Auto-Owners Competitive Differentiation: Market the Loss Control department and Auto-Owners competitive differentiation to policyholders and agency partners, focusing on building positive and lasting relationships to bring in and retain profitable business.
  • Contribute to the Evolution of the Loss Control Department: Assist in the evolution of the Auto-Owners Loss Control Department by contributing technical skills and knowledge, expertise, ideas, and working on projects to assist in achieving our vision. Mentor, coach, and train new and less experienced Loss Control associates.
Requirements
  • Excellent Communication and Presentation Skills: Possess excellent oral and written communication, presentation, and marketing skills.
  • Active Listening and Problem-Solving Skills: Demonstrate active listening and the ability to ask open-ended questions, as well as sound interpersonal, consultative, and collaborative skills.
  • Strong Analytical and Organizational Skills: Exhibit excellent problem-solving, critical thinking, organizational, and time-management skills, with a detail-oriented and disciplined approach.
  • Valid Driver's License: Possess a valid driver's license with a good driving history.
Preferred Qualifications
  • Bachelor's Degree in Safety-Related Sciences or Equivalent: Hold a Bachelor's degree from a four-year college or university in safety-related sciences, engineering, or a related field, or an equivalent degree with relevant work experience.
  • Minimum of 3 Years of Loss Control Experience: Possess a minimum of 3 years of increasing levels of related Loss Control and Commercial lines Property/Casualty insurance experience.
  • Relevant Designations: Possess relevant designations such as ALCM, OHST, ARM, CFPS, CIH, ASP, and/or CSP.

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