Account Manager

1 week ago


Tulsa, Oklahoma, United States Michael Nelson - State Farm Agent Full time
Account Manager

As a vital member of our team at Michael Nelson - State Farm Agent, you will play a crucial role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.

Key Responsibilities:
  • Establish and maintain strong customer relationships, ensuring prompt and accurate service.
  • Provide exceptional customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations through proactive marketing of relevant products and services.
Requirements:
  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Proven ability to manage client relationships and provide excellent communication skills - written, verbal, and listening.
  • Dedication to customer service and ability to anticipate customer needs.
  • Effective relationship-building skills and ability to relate to customers.
Benefits:
  • Unlimited paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Health benefits.
  • Retirement benefits.
  • Growth potential and opportunities for advancement within the agency.

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