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Member Team Lead
1 month ago
We are seeking a highly motivated and experienced Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Lead a team of associates in providing member service, resolving issues, and ensuring a positive shopping experience.
- Develop and implement strategies to drive sales growth, improve member satisfaction, and increase associate engagement.
- Collaborate with other departments to ensure seamless execution of business initiatives and projects.
- Provide coaching, training, and development opportunities to associates to enhance their skills and knowledge.
- Monitor and analyze sales data, member feedback, and associate performance to identify areas for improvement and implement corrective actions.
- Ensure compliance with company policies, procedures, and standards of ethics and integrity.
- 6 months retail experience, including operating front-end equipment and customer service experience.
- Must be 18 years of age or older.
- Leading a front-end team, supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.