Customer Service Team Lead
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for creating a positive and light-hearted atmosphere where customers love to clean their cars.
In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance. Our competitive hourly pay, incentive/commission pay, and daily pay options make this a unique opportunity for career growth and financial stability.
As a Lead Customer Service Associate, you will be responsible for:
- Welcome and engage with customers in a warm, friendly manner
- Engage customers while selling and promoting our Unlimited Wash Club
- Safely and efficiently load every vehicle with clear hand signals and a smile
- Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
- Maintain all aspects of the site to ensure it runs beautifully
- Keyholder responsibilities: Perform opening & closing the site for service
Required Skills:
- 18 years of age or older
- Positive attitude
- Preferred: Previous car wash industry experience
- Preferred: Previous leadership experience
- Ability to work flexible hours including weekends and holidays
We offer a dynamic and positive work environment where you can grow your skills and take control of your earning potential. If you are enthusiastic about helping others and taking the lead, we encourage you to apply for this exciting opportunity.
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