Mobile Member Service Associate

1 week ago


Austin, Texas, United States TruWest Credit Union Full time

Become a part of TruWest Credit Union and contribute to enhancing our members' financial experiences as a Mobile Member Service Associate.

Compensation: $19.11/hr

Key Responsibilities:

  • Assist members with inquiries regarding products, services, and account details
  • Perform financial center opening and closing responsibilities, along with teller functions and account management
  • Recognize member requirements and advocate suitable products and services
  • Oversee lobby flow and deliver outstanding service
  • Accurately process applications and necessary documentation
  • Inform members about financial options and opportunities
  • Comply with credit union policies and guidelines

Required Qualifications:

High school diploma is mandatory
At least one year of experience as a Teller II
Excellent sales and communication abilities

Additional Responsibilities:

  • Collaborate effectively with team members and management
  • Utilize downtime productively
  • Exhibit high energy and strong sales aptitude
  • Maintain professional communication with colleagues and members


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