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Mobile Member Service Representative II

2 months ago


Austin, Texas, United States TruWest Credit Union Full time

Become a part of TruWest Credit Union and play a vital role in enhancing our members' financial experiences as a Mobile Member Service Representative.

Compensation: $19.11/hour

Key Responsibilities:

  • Assist members with inquiries regarding products, services, and account details
  • Perform financial center opening and closing tasks, including teller responsibilities and account management
  • Identify member requirements and recommend suitable products and services
  • Manage lobby flow and deliver outstanding service
  • Accurately process applications and necessary documentation
  • Educate members about financial options and opportunities
  • Comply with credit union policies and guidelines

Required Qualifications:

High school diploma is mandatory
At least one year of experience as a Teller II
Excellent sales and communication abilities

Additional Responsibilities:

  • Collaborate effectively with team members and management
  • Utilize downtime productively
  • Exhibit high energy and strong sales capabilities
  • Maintain professional communication with colleagues and members