Warranty Coordinator Specialist

3 days ago


Port Saint Lucie, Florida, United States Italian Terrazzo & Tile Full time
Job Title: Warranty Coordinator

This role involves coordinating all material, labor, and documentation for homeowner service appointments at Italian Terrazzo & Tile. The ideal candidate will have excellent organizational skills, strong analytical abilities, and proficiency in software applications such as Microsoft Office Suite and Oracle.

Responsibilities:
  • Enter warranty orders into JDE system
  • Evaluate and arrange material delivery according to appointment dates
  • Schedule and coordinate installation services with authorized technicians
  • Generate and distribute work orders to stakeholders
  • Review and verify accurate installer assignments
  • Receive and process labor purchase orders post-installation
  • Maintain open communication with homeowners and builders regarding updates on service status
  • Collect and compile necessary paperwork and data related to orders
  • Provide exceptional customer service and address any concerns or issues promptly

Requirements:
  • Proficiency in Microsoft Office applications and advanced Excel skills
  • Familiarity with Oracle, JD Edwards, SAP, or PeopleSoft is an asset
  • Excellent interpersonal skills to collaborate with various teams and departments
  • Creative problem-solving and analytical thinking to address challenges efficiently
  • Effective prioritization and multitasking abilities

Compensation and Benefits:

$60,000 - $70,000 per year



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