Customer Experience Associate

3 days ago


El Monte, California, United States Target Full time

About This Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. In this role, you will be responsible for providing exceptional guest service, solving issues, and creating a welcoming experience for our guests.

Responsibilities

  • Guest Service: Create a welcoming experience by authentically greeting all guests, observing to quickly understand whether a guest needs assistance or wants to interact, and following body language and verbal clues to tailor your approach.
  • Solving Issues: Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
  • Teamwork: Work both independently and with a team to deliver exceptional guest service.

Requirements

  • Communication Skills: Communicate effectively, including using positive language and being attentive to guest needs.
  • Adaptability: Remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Flexibility: Be willing to work a variety of shifts, including nights, weekends, and holidays.

Benefits

  • Competitive Salary: $18.00 USD per hour
  • Benefits from Financial and Education to Well-being and Beyond
  • Achieve Your Career Goals: As a Guest Advocate, you will have the opportunity to develop skills and experience that can help you build a successful career.


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