Customer Experience Associate
3 days ago
About This Opportunity
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. In this role, you will be responsible for providing exceptional guest service, solving issues, and creating a welcoming experience for our guests.
Responsibilities
- Guest Service: Create a welcoming experience by authentically greeting all guests, observing to quickly understand whether a guest needs assistance or wants to interact, and following body language and verbal clues to tailor your approach.
- Solving Issues: Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
- Teamwork: Work both independently and with a team to deliver exceptional guest service.
Requirements
- Communication Skills: Communicate effectively, including using positive language and being attentive to guest needs.
- Adaptability: Remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
- Flexibility: Be willing to work a variety of shifts, including nights, weekends, and holidays.
Benefits
- Competitive Salary: $18.00 USD per hour
- Benefits from Financial and Education to Well-being and Beyond
- Achieve Your Career Goals: As a Guest Advocate, you will have the opportunity to develop skills and experience that can help you build a successful career.
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