Patient Care Coordinator
4 weeks ago
We are seeking a highly skilled Patient Care Technician to join our team at TGH Urgent Care powered by Fast Track. As a Patient Care Technician, you will play a vital role in providing exceptional patient care under the direct supervision of our providers.
Key Responsibilities:
- Perform patient care tasks and procedures, including preparing patients for exams and recording medical history.
- Assist providers with patients, including explaining exam processes and maintaining examination rooms.
- Undertake front office and clerical duties, such as verifying patient demographics and performing billing functions.
- Assist with special procedures, including minor surgery, as requested by providers.
- Update medical records and charts in accordance with organizational procedures.
- Follow HIPAA guidelines for patient confidentiality and medical ethics.
Requirements:
- Demonstrate empathetic and superior communication skills.
- Exhibit outstanding customer service and patient care.
- Ability to work in a fast-paced environment and multitask.
- Follow established office routines and policies.
- Working knowledge of medical terminology and HIPAA guidelines.
Work Environment:
- This job operates in a professional medical environment.
- Onsite position with frequent use of technology platforms and computer work.
- Ability to move supplies and office equipment (up to 20 pounds).
Work Schedule and Travel:
- Typical work schedule: 40-hour work week with 3 x 12-hour shifts and 1 x 6-hour shift.
- Every other weekend required.
- Overtime hour availability based on patient volume and clinic needs.
- Regional staffing requires travel within the region, with occasional travel outside the region.
About Us:
TGH Urgent Care powered by Fast Track is a unique partnership between Tampa General Hospital and Fast Track Urgent Care, dedicated to providing compassionate and knowledgeable treatment to our patients. Our core values focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. We strive to foster a positive working environment for team members and patients, and we're committed to providing exceptional service to our community.
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