Patient Care Technician

1 month ago


Tampa, Florida, United States TGH Urgent Care powered by Fast Track Full time
Job Summary

We are seeking a compassionate and detail-oriented Patient Care Technician to join our mid-office team at TGH Urgent Care powered by Fast Track. As a key member of our team, you will provide exceptional patient care under the direct supervision of our providers.

Key Responsibilities
  • Perform patient care tasks and procedures, including preparing patients for exams and maintaining clean examination rooms.
  • Record and confirm initial medical history, vital signs, and explain the exam process to patients.
  • Assist providers with special procedures, including minor surgery, and maintain patient confidentiality.
  • Undertake front office and clerical duties, such as verifying patient demographics and insurance benefits.
  • Update medical records and charts in accordance with organizational procedures.
Requirements
  • Demonstrate empathetic and superior communication skills.
  • Exhibit outstanding customer service and patient care.
  • Ability to work in a fast-paced environment and multitask.
  • Follow established office routines and policies.
  • Working knowledge of medical terminology and HIPAA guidelines.
Work Environment

This is an onsite position that requires consistent use of technology platforms and frequent use of a computer to complete assigned work tasks.

Work Schedule and Travel
  • Typical work schedule: 40-hour work week with 3 x 12-hour shifts and 1 x 6-hour shift.
  • Every other weekend required.
  • Overtime hour availability based on patient volume and clinic needs.
About Us

TGH Urgent Care powered by Fast Track is a unique partnership between Tampa General Hospital and Fast Track Urgent Care. Our core values focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. We're committed to providing exceptional service to the medical needs of our community.



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