Patient Service Representative
3 weeks ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at VitalSkin Dermatology. As a key member of our clinical staff, you will be responsible for providing exceptional patient experience and administrative support in a fast-paced, dynamic environment.
Key Responsibilities- Provide superior patient experience and customer service
- Process prior authorizations and schedule patient appointments
- Verify appointment information and register new patients
- Assist patients with completing necessary forms and consents
- Obtain and verify current insurance information and other financial data
- Request and record co-payments, co-insurance, and other payments
- Update patient demographic data in our practice management system
- Schedule and re-schedule return appointments according to guidelines
We are looking for a well-rounded customer service professional with extensive administrative office experience. You should be a detail-oriented, proactive, and initiative-taking individual with a passion for healthcare.
Key qualifications include:
- At least two years of experience in a medical office or healthcare setting
- Familiarity with third-party payer systems, including Medicare, Medicaid, and commercial
- Excellent written and verbal communication skills
- Working knowledge of computer applications, including word processing, medical office management, and spreadsheet software
VitalSkin Dermatology is a growing dermatology company with several locations in and around the City of Chicago. We offer a dynamic and entrepreneurial work environment, with a focus on providing exceptional patient care and service.
We offer our employees competitive pay, on-the-job training, and direct hands-on experience with patients. Our benefits package includes healthcare, health savings, flexible savings, commuter benefits, voluntary insurance, 401K retirement, employee assistance program, paid time off, and continuing education opportunities.
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