Customer Relations and Growth Specialist

1 week ago


Saint Louis, United States Tom Bond - State Farm Agent Full time
Job Overview

The Customer Relations and Growth Specialist role is an exciting opportunity to join the winning team of Tom Bond - State Farm Agent. As a key member, you will play a vital part in helping our business grow through value-based conversations and exceptional customer experience.

About the Role

This position offers hourly pay plus commission/bonus, health benefits, profit sharing, and paid time off (vacation and personal/sick days). Successful candidates will receive comprehensive training and support to excel in their responsibilities.

Responsibilities

We are seeking a motivated professional who can:

  • Establish strong relationships with customers and follow up as needed.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements

To be successful in this role, you should have:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Excellent communication skills - written, verbal, and listening.
  • Self-motivation and ability to work in a fast-paced environment.
  • Experience in various computer applications, particularly Windows.
  • Ability to multitask and prioritize tasks effectively.
  • A Property and Casualty license (obtaining one will be required).
  • A Life and Health license (obtaining one will be required).
Benefits and Advantages

In addition to a competitive salary and bonus structure, this role offers:

  • Health benefits to ensure your well-being.
  • Profit sharing to align your financial goals with ours.
  • Paid time off to recharge and focus on personal activities.
Company Overview

Tom Bond - State Farm Agent is an independent contractor agent, not affiliated with State Farm Insurance Companies. Our team values integrity, trust, and excellent customer service. If you are motivated to succeed and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.



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