Laboratory Operations Manager
3 weeks ago
Job Summary
We are seeking a highly skilled Laboratory Manager to oversee laboratory operations and maintain direct contact with our laboratory client base.
This position is responsible for all laboratory operations related to the generation and communication of microbiological and chemical testing results.
The Laboratory Manager will work closely with our corporate team and have the authority to delegate responsibility for laboratory operations to the laboratory management team when absent from the laboratory.
Key Responsibilities
- Supervise laboratory operations to maintain quality, efficiency, and turnaround time on lab work.
- Ensure timely and accurate responses to customer questions or concerns to maintain our high level of customer service.
- Serve as the hiring manager for the laboratory and ensure that all personnel receive timely reviews and have promotional and/or professional development goals.
- Responsible for the laboratory financials to ensure profitability.
- Work with the laboratory team to ensure ISO 17025 compliance and the correct employment of the Corporate Quality Management System.
- Ensure the laboratory is clean, sanitary, well-organized, and that building/equipment maintenance operations are performed.
- Ensure the lab maintains the Laboratory Safety Program at all times.
- Supervise non-routine projects per client request and as assigned.
- Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends.
- Periodically review and visually audit laboratory staff to ensure compliance with methods.
- Communicate directly with clients on laboratory capability, results, pricing, and related topics.
- Travel is required.
- Perform other duties as assigned.
- Authorized for method verification.
Requirements
- Preferred BS/MS Degree in Microbiology, Chemistry, Food Technology, or related field technical procedures, or governmental regulations preferred or pursuing or equivalent work experience.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Benefits
- Progressive 401k Retirement Savings Plan.
- Employer Paid Short-Term and Long-Term Disability, and Life Insurance.
- Group Medical.
- Tuition Reimbursement.
- Flexible Spending Accounts.
- Dental.
- Paid Holidays and Time Off.
Certified Group values diversity in its workforce and is committed to a policy of Equal Opportunity.
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