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Patient Access Coordinator
2 months ago
About Us: Emerus is a leader in small-format hospitals, partnering with national health systems for exceptional patient care. Our hospitals have earned awards for superior patient experience.
Position Overview: This role involves serving as a liaison between patients, payers, and healthcare team members to ensure accurate billing and maximize hospital reimbursement.
Key Responsibilities:
- Maintain compliance with regulatory requirements
- Provide exceptional customer service to patients and payers
- Verify demographic information to ensure accurate billing
- Maximize collection efficiency through effective communication and coordination
- Assist with patient transfers and admissions
- Maintain accurate and up-to-date records
Additional Responsibilities:
- Maintain a clean and organized workspace
- Receive and forward deliveries and packages
- Attend meetings and training sessions to stay up-to-date on industry developments
- Assist medical staff with administrative tasks
- Perform additional duties as assigned by management
Requirements:
- High School Diploma or equivalent
- 1 year of registration experience in a healthcare setting
- Emergency Department registration experience preferred
- Knowledge of insurance plans and payors
- Basic understanding of medical terminology
- Excellent customer service skills
- Working knowledge of MS Office
- Fluency in English
