Patient Access Supervisor

2 weeks ago


El Paso, Texas, United States University Medical Center of El Paso Full time
Job Title: Supv. Patient Access

Job Summary:

We are seeking a highly skilled and experienced Patient Access Supervisor to join our team at University Medical Center of El Paso. The successful candidate will be responsible for coordinating and supervising the daily operations of the Admission and Registration areas, ensuring excellent customer service, improving patient access to care, and generating optimal financial results.

Key Responsibilities:

  • Supervise and coordinate the daily operations of the Admission and Registration areas.
  • Ensure excellent customer service and improve patient access to care.
  • Generate optimal financial results through effective management of patient payments and financial assessment.
  • Develop and implement quality improvement programs to enhance departmental performance.
  • Provide training and education to staff members on registration-related systems and procedures.
  • Monitor and analyze productivity and performance metrics to inform decision-making.
  • Maintain knowledge of complex regulatory requirements, including The Joint Commission, Medicare, and third-party payer standards.
  • Exercise sound judgment in unusual or stressful situations and adapt to changing service environments.

Requirements:

  • Three years of experience in insurance, managed care, private physician's office practice, or hospital registration setting.
  • Two years of supervisory experience.
  • High School Diploma or equivalent; Associate degree preferred.
  • Bilingual English/Spanish required.

What We Offer:

University Medical Center of El Paso offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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