Patient Access Supervisor

1 week ago


El Paso, Texas, United States University Medical Center of El Paso Full time
Job Summary

We are seeking a highly skilled and experienced Patient Access Supervisor to join our team at the University Medical Center of El Paso. The successful candidate will be responsible for coordinating and supervising the daily operations of the Admission and Registration areas, ensuring excellent customer service, improving patient access to care, and generating optimal financial results.

Key Responsibilities
  • Supervise and coordinate the daily operations of the Admission and Registration areas, ensuring efficient and effective patient flow.
  • Train and develop staff members to ensure they have the necessary skills and knowledge to perform their duties.
  • Monitor and analyze productivity and performance metrics to identify areas for improvement.
  • Develop and implement quality improvement programs to enhance patient satisfaction and outcomes.
  • Collaborate with other departments to ensure seamless communication and coordination of patient care.
Requirements
  • Three years of experience in insurance, managed care, private physician's office practice, or hospital registration setting.
  • Two years of supervisory experience.
  • High School Diploma or equivalent; Associate degree preferred.
  • Bilingual English/Spanish required.
Preferred Qualifications
  • Experience with registration related systems and software.
  • Knowledge of complex regulatory requirements, such as The Joint Commission and Medicare.
  • Ability to prioritize, multi-task, delegate, and supervise effectively.


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