Program Director
4 days ago
As a key member of the Families Forward Leadership team, you will play a crucial role in driving exceptional outcomes and serving the needs of individuals.
Collaborate with the Regional Director to lead a high-performing team that is committed to delivering results-driven services.
Manage and delegate responsibilities to a Site Supervisor, ensuring seamless operations and effective communication.
Ensure all employees within your Opportunity Center(s) are informed of agency policies and expectations.
Utilize data to inform daily and weekly tasks, as well as create long-term strategies for site achievement.
Analyze site data and metrics to identify strengths and areas for improvement, prioritizing staff and caseload needs.
Conduct monthly case reviews to ensure compliance, quality, and adherence to standards.
Lead the hiring, orientation, and training of employees, fostering a culture of excellence.
Communicate effectively and transparently to ensure staff are aware of policy, program, and agency changes.
- Bachelor's degree or higher education and/or equivalent experience.
- 5+ years of program management and supervisory experience.
- Non-profit experience, preferred.
Demonstrate a proven track record of building and developing community partnerships.
About The Fedcap Group
For 85 years, The Fedcap Group has developed innovative solutions to pressing social needs. As a parent company of top-tier nonprofit agencies, we serve over 300,000 children and adults annually.
We provide educational services, vocational training, behavioral health services, and job readiness skill-building, all aimed at achieving long-term self-sufficiency.
Our work is structured within four major practice areas: Education, Workforce Development, Occupational Health, and Economic Development, strategically aligned for maximum impact.
We invest in broader systems change, working in partnership with government to improve service design, funding, and delivery.
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