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Area Operations Manager

2 months ago

Buford, Georgia, United States Hooters Full time

As the Area Operations Manager, you will play a pivotal role in driving market growth, enhancing our business operations, and fostering a culture of integrity and accountability across our establishments. You will oversee the daily operational framework of the region, ensuring compliance with corporate policies while focusing on maximizing profitability, sales, and maintaining excellent guest and employee relations.

Key Responsibilities:


• Conduct regular visits to the units under your management to assess and enhance operational efficiency, ensuring adherence to established standards and delivering high-quality service.


• Set ambitious sales goals and take ownership of financial performance, including cash management and profit and loss accountability for your assigned units.


• Interpret and enforce company policies and procedures, ensuring they are consistently applied.


• Organize market meetings as necessary to address operational procedures, promotional activities, safety protocols, and training initiatives.


• Implement marketing strategies and product promotions, ensuring that new offerings are introduced in line with company standards.


• Optimize employee productivity and quality of work across all managed restaurants, assigning tasks and evaluating staff performance.


• Oversee all aspects of recruitment, training, development, and retention of restaurant personnel.


• Provide constructive feedback, training, and coaching to restaurant management to ensure effective execution of company strategies and standards.


• Foster restaurant growth and mentor team members to address operational, customer service, and personnel challenges.

Qualifications:


• A minimum of 4 years of relevant multi-unit management experience or a comparable combination of education and experience.


• Demonstrated ability to implement initiatives that enhance sales, customer traffic, and overall profitability.


• Experience in developing, managing, and leading a diverse team.


• A strong passion for food and commitment to service excellence.


• Exceptional attention to detail and a results-oriented mindset.


• Proven ability to manage multiple tasks and adapt to changing priorities effectively.


• Proficient in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint, along with experience in restaurant management systems and reporting tools.


• Strong problem-solving capabilities and effective communication skills.


• Flexibility to work varied hours, including evenings, weekends, and holidays.


• Willingness to travel up to 50% of the time as required.