Hospitality Assistant

3 weeks ago


New Berlin, Wisconsin, United States ThedaCare Full time
About ThedaCare

We're a healthcare system that's changing the face of care and well-being in our community. Our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.

Job Summary

The Hospitality Aide works under the supervision of a Licensed nurse to assist in caring for our residents by performing numerous non-medical tasks. This role is a key part of our care team, ensuring the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development.

Key Responsibilities
  • Performs delegated non-medical activities using specific competencies for the patient population served.
  • Assists in meeting the non-medical needs of the resident in collaboration with the care team to ensure quality, cost-effective safe resident care practices.
  • Performs basic tasks such as making beds, stripping rooms, passing water and snacks, resident laundry, etc.
  • Respectfully addresses situations to ensure resident concerns and needs are met.
  • Identifies ways to improve the resident's experience of care, streamline care processes, and lower costs to improve resident, family, and team member satisfaction.
  • Identifies and escalates resident risk to prevent crises.
  • Demonstrates professional and therapeutic relationships with residents, families, team members, and providers.
  • Responds to resident call lights. Assists in transporting residents to in-facility activities.
Qualifications

We're looking for someone who is supportive, caring, and has a school diploma or equivalent certificate. You'll need to be able to move freely and lift up to 50 pounds without assistance.

Work Environment

You'll be working in a climate-controlled office environment with frequent sitting and movement throughout the space. You may be exposed to sharp objects, instruments, and occasional high noise levels.


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