General Manager

6 days ago

Springfield, Pennsylvania, United States Carter's Full time
About Carters

Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. Our company owns the Carters and OshKosh Bgosh brands, two of the most recognized brands in the marketplace.

Job Summary

We are seeking a General Manager to lead our team of sales associates and provide exceptional customer service. As a General Manager, you will be responsible for building a talent pipeline, fostering a positive work environment, and growing leaders through training and development.

Key Responsibilities
  • Build a talent pipeline through networking and recruiting
  • Foster a positive, safe, and inclusive work environment for all employees
  • Grow leaders through providing direction, delegation, and investing in their development
  • Create a genuine customer focus on the sales floor
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Build customer loyalty through directing and coaching the teams on the benefits of customer participation in our Loyalty programs
  • Execute Company direction on merchandising and operations
  • Manage payroll and budgets
  • Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
Requirements
  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • Minimum of 5 years of retail or related management experience leading direct reports
  • A high school diploma or GED
What We Offer
  • Schedules that fit your life
  • Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • Advance You Program, which helps earn a GED or a bachelors degree tuition-free or learn English as a second language
  • Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more
  • The opportunity to build skills and grow as an individual
About Us

Carters is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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