Senior Account Sales Representative
5 days ago
Spectrum is seeking a highly motivated and results-driven Senior Account Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.
Key Responsibilities
- Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
- Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
- Generate incremental revenue from existing customers by adding new/additional services
- Respond to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
- Maintain a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
- Attend and actively contribute to sales meetings and training programs
- Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting
- Collect and account for funds and provide receipts according to Company policies and guidelines
Requirements
- Required Skills/Abilities and Knowledge: Knowledge of cold call sales skills, persuasion, and clear communication skills; Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle; Ability to work outside for extended periods in any season and/or during inclement weather; Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications; Valid driver's license with a satisfactory driving record within Company required standards
- Bilingual Korean required
- Required Education: High School Diploma or equivalent work experience
- Required Related Work Experience and Number of Years: Experience in sales or customer service - 1+
Preferred Qualifications
- Preferred Skills/Abilities and Knowledge: Knowledge of communications technologies and services, with an emphasis on data networking fundamentals; Knowledge of cable or telecommunications services; Experience with consumer education of products and services; Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred, but not required
- Preferred Related Work Experience and Number of Years: 2+ years sales or relevant work experience
Working Conditions
- Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
- Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
- Exposure to moderate noise levels
- Must be able to work evenings and weekends
- Variable hours: may include weekends, holidays, and split days off
Spectrum is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
For Certain Applicants in Los Angeles County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $55,000.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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