Personal Lines Insurance Specialist

1 day ago


Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full time

Job Overview

We are seeking a highly motivated and detail-oriented Personal Lines Insurance Specialist to join our team at Deland, Gibson Insurance Associates Inc. in Massachusetts.

The successful candidate will be responsible for providing exceptional customer service to clients, working closely with account managers, and ensuring that all client needs are met.

Salary Estimate

$55,000 - $70,000 per year, depending on experience.

Job Description

About the Role

As a Client Service Advocate for Insurance Clients, you will play a critical role in delivering superior customer experiences and building strong relationships with our clients.

Your Key Responsibilities

  • Provide exceptional customer service to clients via phone, email, and in-person interactions.
  • Work collaboratively with account managers to ensure that all client needs are met.
  • Assist clients with certificates of insurance, applications, cancellations, and other client requests.
  • Liaise with carriers to problem-solve and resolve client issues.
  • Develop comprehensive knowledge of agency systems and processes.

Required Skills and Qualifications

  • Bachelor's degree in a relevant field (e.g., business, communications).
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong organizational and time management skills.
  • Self-motivation and accountability.

Benefits

  • Collaborative work environment.
  • Comprehensive time-off package, including paid vacation, holidays, sick leave, and PTO.
  • Hybrid schedule.
  • Opportunity for continuing education and professional development.
  • Health insurance, dental, vision, 401(k), and more.

About Us

Deland, Gibson Insurance Associates Inc. is a trusted advisor to its clients, providing industry-leading insurance and risk management solutions since 1900. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.



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