Customer Service Specialist, Personal Lines Insurance
3 weeks ago
Deland Gibson Insurance Associates Inc.
">We are seeking a skilled Customer Service Specialist to join our Personal Lines team in Massachusetts. As a key member of our staff, you will play a vital role in providing exceptional customer service to our clients and working closely with Account Managers to deliver outstanding results.
">About the Role
">- ">
- This is a full-time opportunity with a competitive salary range of $60,000 - $80,000 per year, depending on experience.">
Responsibilities
">- ">
- You will be responsible for obtaining comprehensive knowledge of all agency systems and processes, ensuring seamless communication with clients and carriers.">
- Provide industry-leading customer service, addressing client inquiries and resolving issues efficiently.">
- Collaborate with the team to achieve goals, demonstrating a can-do attitude and flexibility in a dynamic small business environment.">
- Assist with Certificates of Insurance, applications, cancellations, and other client needs, utilizing strong problem-solving skills.">
- Learn and master our CRM system, Applied Epic, to enhance productivity and efficiency.">
- Communicate effectively with carriers via phone and email to resolve issues and provide updates.">
Requirements
">- ">
- Bachelor's degree with an interest in insurance or a related field.">
- Able to work flexibly in a fast-paced environment, with self-motivation and accountability to meet deadlines.">
- An eye for detail, with excellent written and verbal communication skills.">
- Grit and organizational skills to complete detailed tasks efficiently.">
- A team player, able to work collaboratively with all levels of the organization effectively.">
What We Offer
">- ">
- A collaborative work environment that fosters growth and development.">
- A hybrid schedule offering work-life balance.">
- Comprehensive time-off package, including paid vacation, holidays, sick leave, and PTO.">
- A range of benefits, including health insurance, dental, vision, 401K, and more.">
- Ongoing education opportunities, subsidized by Deland Gibson.">
Our Core Values
">- ">
- We Work with Urgency">
- We show Compassion">
- We are Life-Long Learners">
- We Have Grit">
- We Innovate">
About Us
">Established in 1900, Deland Gibson is a Massachusetts-based insurance agency committed to delivering exceptional service and expert advice to our clients. With a rich history of innovation and excellence, we continue to thrive as a trusted advisor in the insurance industry.
-
Personal Lines Insurance Specialist
2 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Personal Lines Insurance Specialist to join our team at Deland, Gibson Insurance Associates Inc. in Massachusetts.The successful candidate will be responsible for providing exceptional customer service to clients, working closely with account managers, and ensuring that all client needs are...
-
Insurance Account Manager
3 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeDeland, Gibson Insurance Associates Inc.About UsEstablished in 1900, Deland, Gibson is a Massachusetts insurance agency that has thrived working as a trusted advisor for its client base. Through a handful of subtle name changes over the past century, Deland, Gibson has maintained its identity as an industry-leading insurance and risk management advisor.Job...
-
Insurance Service Specialist
1 month ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeAbout the RoleWe are seeking an Insurance Service Specialist to join our Personal Lines team at Deland, Gibson Insurance Associates Inc.The ideal candidate will have a Bachelor's degree with a strong interest in all things insurance and be able to obtain comprehensive knowledge of our agency systems and processes.This is a full-time position that offers a...
-
Highly Skilled Personal Insurance Advisor
1 month ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timePersonal Lines Account Manager PositionWe are seeking an experienced Personal Lines Account Manager to join our team at Deland, Gibson Insurance Associates Inc.About the RoleThis is a full-time position that involves working closely with clients to provide personalized insurance services and risk management strategies. The ideal candidate will have a minimum...
-
Wellesley, Massachusetts, United States GPAC Full timeWe are seeking an experienced Insurance Industry Professional to join our team as a Personal Lines Account Manager. This exciting opportunity is perfect for individuals who have a passion for helping clients protect what matters most to them.About Us:At GPAC, we're not just in the insurance business; we're in the people business. We believe in safeguarding...
-
Insurance Customer Advocate
2 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Insurance Customer Support Specialist to join our team at Deland, Gibson Insurance Associates Inc. in Massachusetts.The successful candidate will be responsible for providing exceptional customer service to clients, working closely with account managers, and ensuring that all client needs...
-
Lead Commercial Insurance Specialist
3 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeSenior Account Executive, Commercial Lines Job DescriptionWe are seeking a highly skilled Senior Account Executive to join our Commercial Lines team at Deland Gibson. As an integral part of our organization, you will work closely with clients, providing peace of mind through proactive service.About the Role:This is a full-time, hybrid position offering a...
-
Commercial Lines Team Lead
2 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeSenior Account Executive, Commercial Lines OpportunityWe are seeking an experienced Senior Account Executive to join our Commercial Lines team at Deland, Gibson Insurance Associates Inc. in Wellesley, MA.About the RoleThis is a salary-exempt position offering a hybrid schedule and comprehensive benefits package, including health insurance, dental, vision,...
-
Client Service Advocate for Insurance Clients
2 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Insurance Customer Advocate to join our team at Deland, Gibson Insurance Associates Inc. in Massachusetts.The successful candidate will be responsible for providing exceptional customer service to clients, working closely with account managers, and ensuring that all client needs are...
-
Commercial Lines Account Manager
3 weeks ago
Wellesley, Massachusetts, United States American Advertising Federation Full timeAbout the RoleDeland, Gibson is a trusted advisor for its client base, established in 1900 as a Massachusetts insurance agency. The company has thrived through subtle name changes over the past century, maintaining its identity as an industry-leading insurance and risk management advisor.Job SummaryWe are seeking a Senior Account Executive to join our...
-
Customer Service and Insurance Advocate
1 week ago
Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeJob DescriptionWe are seeking an ambitious and organized Client Advocate Associate to join our team at Deland, Gibson Insurance Associates Inc. The successful candidate will be responsible for delivering exceptional customer experiences, collaborating with colleagues to drive business growth, and staying up-to-date with industry developments.Key...
-
High-Performing Commercial Lines Account Manager
2 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeJob OverviewWe are seeking an experienced and skilled Senior Account Executive, Commercial Lines to join our team at Deland, Gibson Insurance Associates Inc. This role offers a great opportunity to work with a well-established, Five Star Accredited Insurance Agency in Wellesley, MA.About the RoleThis is a full-time position that involves working closely with...
-
Customer Experience Specialist
2 weeks ago
Wellesley, Massachusetts, United States Jacquelines Bridal LLC Full timeCustomer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As an All Saints Stylist, you will be the fundamental link between our products and customers. Your primary role will be to style and influence our customers, while also gaining experience in visual...
-
Insurance Risk Management Specialist
1 week ago
Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeAbout the RoleDeland, Gibson Insurance Associates Inc. is a trusted insurance advisor with over a century of experience providing industry-leading customer service through risk-reducing action steps to lower clients' Total Cost of Risk. We proactively educate and work with clients to build a comprehensive Risk Reduction and Insurance Program. As a Client...
-
Account Management Professional
2 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeCompany OverviewDeland, Gibson Insurance Associates Inc. is a well-established, Five Star Accredited Insurance Agency in Wellesley, MA. As a trusted advisor for its client base, we have maintained our identity as an industry-leading insurance and risk management advisor.About the PositionThis is a senior-level role requiring a minimum of 7 years of...
-
Personal Care Specialist
1 week ago
Wellesley Hills, Massachusetts, United States Home Helpers Home Care of Metro South Massachusetts Full timeJob Description:We are looking for a reliable and compassionate Personal Care Specialist to join our team at Home Helpers Home Care of Metro South Massachusetts.About the Role: As a Personal Care Specialist, you will have the opportunity to make a meaningful impact on the lives of our clients and their families. You will work closely with our team to develop...
-
Personalized Meal Coordinator
1 week ago
Wellesley, Massachusetts, United States Tiny Spoon Chef, INC. Full timeAbout the RoleWe are seeking a highly skilled and motivated Private Kitchen Manager to join our team at Tiny Spoon Chef, INC. As a Private Kitchen Manager, you will work closely with clients to understand their needs and preferences, and then create personalized meal plans that cater to their tastes and dietary requirements.Job SummaryThis is a full-time...
-
Customer Service Representative
1 week ago
Wellesley, Massachusetts, United States The Linden Store Full timeJoin Our Team at The Linden StoreWe are seeking a highly motivated and customer-focused individual to join our team as a cashier. As the final point of contact for our customers, you will be responsible for providing top-notch service and building lasting relationships with our community members.Our CultureWe value teamwork, integrity, and a commitment to...
-
Customer Service Representative
3 weeks ago
Wellesley, Massachusetts, United States The Linden Store Full timeResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service and ensuring a positive experience for every customerMaintaining a clean and organized workspace, including handling cash transactions accuratelyFOLLOWING ALL COMPANY POLICIES AND PROCEDURESWorking collaboratively with colleagues to achieve sales goals and...
-
Senior Account Executive
2 weeks ago
Wellesley, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full timeRole OverviewWe are seeking a highly skilled Senior Account Executive, Commercial Lines to join our team at Deland, Gibson Insurance Associates Inc. in Wellesley, MA.About the RoleThis is a full-time position with a hybrid schedule offering excellent work-life balance and comprehensive benefits package including paid vacation, holidays, sick and PTO, health...