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Housekeeping Operations Manager

2 months ago


Santa Fe, New Mexico, United States Auberge Resorts Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Auberge Resorts. As the Assistant Housekeeping Manager, you will be responsible for overseeing the daily housekeeping operations, ensuring the cleanliness and presentation of guest rooms and public areas meet the highest standards.

Key Responsibilities
  • Housekeeping Operations: Supervise and coordinate daily housekeeping activities, ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed established standards.
  • Team Management: Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment.
  • Inventory Management: Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items.
  • Quality Assurance: Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction.
  • Guest Services: Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.
Requirements
  • Experience: Substantial experience in housekeeping roles within the hospitality industry, showcasing a comprehensive understanding of cleaning protocols, inventory management, and quality assurance.
  • Leadership: Previous experience in a supervisory or leadership role, demonstrating the ability to lead, motivate, and manage a team of housekeeping professionals effectively.
  • Attention to Detail: Strong attention to detail and organizational skills, with the ability to ensure the highest standards of cleanliness and order in guest rooms and public areas.