Dietary Support Specialist

4 weeks ago


Madras, Oregon, United States St. Charles Health System Full time
Job Summary

We are seeking a skilled Diet Aide to join our team at St. Charles Health System. As a key member of our Food Services Department, you will play a vital role in providing exceptional patient care and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Answer incoming phone lines from patient rooms to take food orders from patients and staff, utilizing a point of sale ordering system to input patient menu orders accurately and efficiently.
  • Review patient dietary restrictions at time of order to ensure food orders meet requirements, recommending alternate menus as needed and coordinating with nursing staff to ensure patient needs are met.
  • Maintain knowledge of therapeutic diets and menu items to ensure patient dietary restrictions are adhered to, understanding and researching diet restrictions to ensure patients have opportunity for nourishment.
  • Prepare special diet needs, such as tube feeding, when directed, and enter appropriate charges for tube feeding.
  • Store and handle all food properly following Hazard Analysis & Critical Control Points (HACCP) guidelines, maintaining clean work areas in compliance with St. Charles Health System standards and Oregon Food Sanitation standards.
  • Provide support to other areas of food services as directed by manager, supervisor or coordinator, including delivery of food to patients as needed during high volume times.
Requirements
  • Current county food handler's card.
  • Ability to work in a stressful, fast-paced environment while maintaining attention to detail and a high customer service level.
  • Excellent communication skills and ability to interact with a diverse population, representing St. Charles Health System professionally.
  • Ability to multi-task and work independently, with strong team working and collaborative skills.
Working Conditions

This position requires the ability to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

The ideal candidate will possess a strong commitment to providing exceptional patient care and customer service, with a focus on teamwork and collaboration. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.



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