Customer Relationship Specialist

3 weeks ago


San Jose, California, United States Nielsen Full time

Overview: At Nielsen, we empower a better media future by providing valuable insights that drive client success. Our global team is dedicated to understanding audience engagement with content across all platforms.

Salary: A competitive salary of $55,000 is offered for this role, adjusted based on the candidate's geographic location and experience.

About This Role

This position involves conducting in-person interviews with potential participants in their homes, navigating various entry points, and persuading them to participate in Nielsen research. The ideal candidate will be able to travel extensively within a designated territory using a company-provided vehicle.

Main Responsibilities:

  • Conduct door-to-door interviews in statistically selected homes, with or without an appointment
  • Navigate diverse residential areas, including stairs, elevators, walkways, and driveways
  • Travel to selected homes within a territory using a company-provided vehicle
  • Persuade households to participate in Nielsen TV, Radio, and Computer Research

Requirements:

  • High school diploma or equivalent work experience (2+ years)
  • Ability to read and write in English
  • Valid driver's license with a satisfactory driving record
  • Proficiency in using tablets, smartphones, and computer applications
  • Meet minimum education requirements and consistently meet individual performance metrics
  • Ability to navigate stairs, elevators, walkways, and driveways, as well as interact with people for extended periods

Benefits: As a valued member of our team, you will enjoy a comprehensive benefits package, including health and wellness plans, 401(k) retirement matching, generous paid time off, and a company-provided car for eligible candidates.

Nielsen Values: We are committed to creating an inclusive environment where employees from diverse backgrounds can thrive. Our equal opportunity employer status ensures that hiring decisions are made without regard to protected characteristics.



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