Customer Relationship Management Specialist

6 days ago


San Diego, California, United States Gallagher Full time
About Us

Gallagher, a leading global insurance brokerage firm, offers a dynamic work environment that fosters growth and excellence. As a Customer Relationship Management Specialist, you will be part of a diverse team dedicated to delivering exceptional client service.

Job Summary

We are seeking a highly motivated and experienced professional to manage a portfolio of clients, building strong relationships and driving revenue growth. The ideal candidate will possess excellent communication skills, a proactive approach, and the ability to adapt to changing priorities.

Key Responsibilities
  • Manage a assigned group of accounts to deliver high-quality and efficient service to both internal and external clients.
  • In partnership with the Production team, lead the renewal process, ensuring the best possible solution is delivered to the client in a timely manner.
  • Secure existing business and drive the sale of additional services and lines of coverage.
  • Nurture relationships with key stakeholders within the client organization.
About You

To be successful in this role, you will need:

  • Bachelor's degree with 3+ years of client service and/or claims management experience -OR- High School degree/GED with 8+ years of client service and/or claims management experience.
  • A Producer's License (P&C).
  • Proficiency in Microsoft Office.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $80,000 - $120,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) matching.
  • Opportunities for professional growth and development.
Diversity and Inclusion

Gallagher is committed to fostering a culture of inclusion and diversity, where every employee feels valued and empowered to contribute their unique perspective.



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