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Fresh Foods Department Manager

2 months ago

North Walpole, New Hampshire, United States Global Partners Full time
Job Description:

Company Overview: Global Partners LP is a leading midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast.

Job Summary: We are seeking a highly motivated and experienced Food Service Supervisor to lead our Fresh Foods Department. The successful candidate will be responsible for directing and supervising all activities of the deli/food service department and its personnel to achieve merchandising, sales, and customer service goals.

Key Responsibilities:

  • Department Leadership: Direct and supervise department personnel to meet department goals and objectives, communicate directly with store management and department supervisors.
  • Team Management: Select, onboard, and coach new team members, schedule team members, and engage with customers through smiles and greetings.
  • Customer Service: Take customer orders, ensure orders are completed on time and to the customer's satisfaction, and provide product information and selling suggestions.
  • Food Safety and Sanitation: Ensure department personnel follow county, city, and company food safety and sanitation guidelines and policies.
  • Inventory Management: Order products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
  • Product Preparation and Display: Oversee the preparation and serving/merchandising of deli/food service items, including breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items.
  • Merchandising and Display: Display deli/food service items following del/food service department and/or company merchandising guidelines.
  • Quality Control: Rotate deli/food service items for sale, ensuring quality and safety, and product shrink control.
  • Inventory Management: Receive merchandise for sale and supplies, audit invoices, break down orders, and position cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
  • Inventory Control: Periodically count product for inventory purposes.
  • Administrative Tasks: Complete all paperwork in a timely and accurate manner, process cash register transactions, give back change, and refunds.
  • Equipment Operation: Use scale printer machines, ensuring weights and pricing are correct.
  • Store Maintenance: Keep clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers.
  • Employee Safety: Ensure all department personnel use proper safety equipment and procedures.
  • Additional Responsibilities: Perform other duties as needed or assigned by management.

Requirements:

  • Education: High School Diploma or equivalent.
  • Age: Must be at least 18 years old.
  • Experience: Two years prior experience in a fresh foods environment, preferably in a management role.
  • Flexibility: Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed.
  • Transportation: Must have reliable transportation and a valid driver's license.
  • Certification: Serv-Safe certification preferred.
  • Personal Qualities: Desire to learn new products and new recipes, a love of foods, and a creative nature.
  • Communication Skills: Remain helpful, tactful, and courteous at all times, work quickly and efficiently, and add, subtract, divide, multiply, and perform other basic business math calculations.
  • Technical Skills: Learn to use register, scales, scanners, and debit/credit terminals, learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
  • Physical Requirements:
    • Lifting: Be able to lift up to 25lbs on occasion.
    • Reaching and Bending: Reaching above shoulder height and bending below waist.
    • Work Environment: Work in walk-in coolers and freezers.
    • Physical Demands: Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies.
    • Dexterity: Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries.

Equal Opportunity Employer: Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department.