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Customer Engagement Specialist

2 months ago

Silver Spring, Maryland, United States Maverick Marketing Full time
Job Overview

Maverick Marketing is at the forefront of delivering exceptional client experiences through innovative products and solutions. We are currently seeking a motivated and enthusiastic individual to fill the role of Client Support Representative. This position is crucial in enhancing the visibility of our company and its offerings while ensuring consistent and strategic communication with all stakeholders.

This year promises to be our most successful yet, as we are actively broadening our client base and enriching our workplace culture. Our Client Support Representative team excels in fostering a positive and inclusive environment, collaborating effectively across departments and with our esteemed clients. We are committed to recognizing and rewarding our employees' achievements through promotions, competitive compensation, and meaningful acknowledgment. If you possess strong interpersonal skills and a passion for career growth within a reputable organization, the Client Support Representative position may be the perfect fit for you.

Key Responsibilities of the Client Support Representative:

  • Engage with potential customers by providing comprehensive information about the products and services offered by our clients.
  • Develop lasting relationships with clients through excellent interpersonal skills and approachability.
  • Address inquiries regarding services and articulate the advantages of our brand compared to competitors.
  • Collaborate in regular meetings with the Client Support Specialist team to devise strategies aimed at meeting customer acquisition targets and sales objectives.
  • Participate in training sessions on new products, services, or promotional campaigns to ensure accurate and current information is provided to customers.
  • Process customer orders with efficiency and precision.

Qualifications for the Client Support Representative:

  • 0-2 years of experience in a customer-focused role is preferred.
  • High School Diploma or equivalent is required.
  • A college degree is preferred but not mandatory.
  • Exceptional communication skills are essential.
  • Ability to manage multiple responsibilities with adaptability.

Benefits of the Client Support Representative Role:

  • A supportive and diverse workplace culture.
  • Opportunities for professional development and career progression.
  • Paid time off on all major holidays.
  • Travel opportunities and participation in company events.
  • Stable work schedule and job security.

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