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Assistant Manager

2 months ago

Phoenix, Arizona, United States Travel + Leisure Co Full time
Job Title: Assistant Manager

We are seeking an experienced Assistant Manager to join our team at Travel + Leisure Co. As an Assistant Manager, you will play a key role in supporting the success of our vacation ownership business line.

Key Responsibilities:
  • Conduct new hire onboarding training for In House Marketing teams
  • Ensure Sales Compliance online courses are completed prior to graduating staff to the marketing floors
  • Partner with department leaders to coach and support new hires
  • Conduct weekly training for agents underperforming
  • Welcome guests warmly and provide them with brief information about the resort, activities, and services
  • Support new technology rollouts and sales initiatives
  • Train representatives to ensure new technology is understood, adopted, and utilized
Requirements:
  • High School diploma required; College degree in a related field preferred
  • Excellent communication skills, both written and verbal
  • Highly motivated with a positive attitude and good work ethic
  • Detail-oriented with multi-tasking abilities in a busy environment
  • Ability to effectively coach, counsel, and motivate direct reports
  • Provide exceptional customer service
  • Ability to negotiate effectively
  • Working knowledge of marketing databases
  • Ability to lead by example
  • Must have Timeshare/Vacation Ownership Experience
What We Offer:
  • A diverse range of comprehensive health and welfare benefits
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave, and holidays
  • Wish day paid time to volunteer at an approved organization
  • 401k with employer match
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program

We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, including the title and location of the position for which you are applying.