Case Manager Assistant

4 weeks ago


Phoenix, Arizona, United States Lutheran Social Services of the Southwest Full time
Job Title: Case Manager Assistant

Lutheran Social Services of the Southwest is a non-profit organization dedicated to serving vulnerable populations in Arizona. We are seeking a highly motivated and compassionate Case Manager Assistant to join our team.

Job Summary:

The Case Manager Assistant will provide critical support to our case management team, assisting with interpretation, core services, and basic needs support to newly arrived refugees, asylees, and parolees. This role requires strong communication and interpersonal skills, as well as the ability to work effectively with diverse populations.

Key Responsibilities:
  • Provide interpretation services for clients in meetings with staff, appointments with service and medical providers, and other assigned tasks.
  • Assist with core services, including refugee orientation, social security application, health screening, school enrollment, and more.
  • Document services executed daily and communicate effectively with the Case Manager on potential issues and concerns.
  • Participate in supervision, program meetings, and trainings to enhance service delivery.
Requirements:
  • High School Graduate/GED
  • Associate degree or equivalent combination of education and experience
  • Experience working with refugees and/or diverse communities
  • Ability to drive a vehicle and possess a valid Arizona driver's license
  • Language skills: ability to speak one or more languages of the current population and interpret between English and one of the languages
Why Join Our Team:

Lutheran Social Services of the Southwest offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to serving our community with compassion and integrity.



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