Food and Beverage Operations Manager
4 weeks ago
Key Responsibilities:
As a Food and Beverage Shift Lead, you will be responsible for opening and closing the store in the absence of store management, ensuring all required systems are started up, and completing cash handling tasks.
You will also be responsible for engaging customers and patients by greeting them and offering assistance with products and services.
Operations:
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received.
Customer Service:
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise.
Inventory Management:
Maintains accurate inventory counts; Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Compliance:
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Complies with all company policies and procedures.
Training & Personal Development:
Attends training and completes PPLs requested by Manager.
Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.
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